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Customer Onboarding
Dynamic digital credit applications produce decision-ready profiles that your team can review and approve in record time.
Decisions in minutes, not days
Nuvo collects and verifies information in real time, so your team has the full picture to decide as soon as a customer hits submit.
Verified context-rich applications
See business records, identity checks, bank signals, bureau reports and network context in one verified profile.
Syncs with your systems
Automatically push new accounts into your ERP the moment they’re approved.
The Onboarding Agent adapts in real time to your policies and the applicant’s answers, delivering a tailored experience and complete, verified applications.
Meet the agents
Real-time cash application with automatic remittance requesting, invoice matching, and ERP syncing so you can close the books faster.
Apply your policy to every account as it changes, raising or lowering limits against your policy.
Review every recommendation first, or let the agent act automatically within the limits you set.
Real-time verification
Business records, identity checks, and digital signals in one verified customer profile that stays up to date, so you can extend credit to more customers, faster, with more confidence.
Validate key details in real time against official sources, before they reach your team.
Connect to applicant bank data to see trailing balances and cash flow in one unified view.
Prevent fraud before it has a chance to hit your books.
Businesses on the Nuvo Network come with verified trade history attached. Pull it in seconds instead of collecting it over weeks.
Before Nuvo
Typical timelines for businesses reviewing & approving credit applications without Nuvo
With Nuvo
Average approval timelines for new customer credit application approvals with Nuvo
With Nuvo Intelligence
Typical approval timelines when the Onboarding Agent handles applications
Nuvo's portal and real-time support help us process completed applications faster and move customers through onboarding more efficiently.
Sarah Brick
EXPLORE PRODUCTS
One network for every step of order-to-cash.
Unified payments, agentic cash application and automated collections.
Verify vendors, capture payment details, and create a single shared source of truth.
Proactive and ongoing customer monitoring to reduce bad debt and grow revenue.
Nuvo's proprietary network of verified businesses, relationships, payment behavior, and risk signals, that power agents and give them a wider view of every customer.
Customer Onboarding
See how Nuvo takes new accounts from application to approval without the back-and-forth.
Learn More
Most credit teams take about three weeks to approve a new account. But with Nuvo, the average is one day. And when the Onboarding Agent handles the application, approvals can clear in under a minute. The difference is that verification runs while the customer is filling out the form, not after they submit it.
Every application is checked as it's filled out against trusted third-party databases. Nuvo confirms the applicant controls the email address they're using, then validates the business against IRS EIN records, Secretary of State filings, and registered-agent details. Address, domain age, and IP signals are captured as well, so a business operating from a residential address, or on a domain registered last week, gets flagged before it reaches your team.
A trade reference is confirmation from another supplier that a business pays as agreed. In a Nuvo application the customer selects the suppliers they want to list, and any that are already on the Nuvo Network come back verified without a phone call. For the rest, Nuvo sends the request and runs the follow-ups.
No. Applicants get a link, enter their email, and confirm a six-digit code — no account, no password to forget. That code does double duty: it proves the person filling out the application actually controls the inbox it was sent to.
Yes. Fields, wording, and your own terms and conditions are configurable, and you can run different flows for different customer types — a short form for cash accounts, a full credit application for terms. You can start by mirroring the paper form your customers already know and then let the Onboarding Agent’s dynamic tailored application experience maximize your application conversion rates.
Yes. Each rep can get their own application link and a matching QR code, so they can send it from their phone or hand it over in person at a jobsite, a trade show, or a customer's counter. Applications come back tagged to whoever sent them, and you control whether notifications route to the sales team, the credit team, or both.
No. If your ERP is connected, Nuvo can pull in your existing customer records automatically, and outreach them for updates based on your own policy – by time (e.g. annual account review) or by trigger (e.g. expired tax certificate).
If your system is not connected, Nuvo runs a backfill. You export your current customer list, and load it into Nuvo, including any refresh cadence you prefer. When it comes time for your customers to update, any customers who are already on Nuvo can confirm and share their existing profile with you, and the rest get a short request to confirm their details.
We get it, some customers just won’t complete a digital credit application. You can upload their paper application into Nuvo with our pre-fill feature and activate the account manually, so those customers still live in the same system as everyone else instead of in a separate file.
Yes, and the audit trail is why. Enforceability rests on two things: proving who signed, and proving they intended to sign. Nuvo captures verified identity, IP address, and timestamp alongside the signature and exports the whole record as a signed PDF, the document your attorneys would need if an account ever goes to collections.
